We have hand sanitatizer stations throughout the property and encourage their use as well as social distancing. We have purchased deep clean fog guns and top of the line disinfectants and are rigorously cleaning all areas of the resort on a very regular basis. We eliminated smoking from inside the casino and have not yet opened the buffet or bowling.
And our employees are all required to get tested weekly. We are sorry you have the wrong idea about our property as we take this very seriously and are doing more than most companies anywhere to keep people safe while we remain in business serving our guests. Justmeme wrote a review Jul Las Vegas, Nevada 1 contribution. The manager at the front of the hotel is horrible when it comes to customer service. I have seen other complaints about her on this website as well.
I am disabled and require a service dog and each time, the manage gives me a hard time about my service animal, which is protected by the American Disability Act. The hotel does not seem disability friendly and under the law is not supposed to charge a "pet fee" for service animals, but they constantly do so. Again, it is this one manager, who clearly hates her job and defies what it means to provide good customer service, especially to the disabled community.
Date of stay: June Value. Helpful Share. Jim B wrote a review Mar Terrible Hotel Manager. After booking two hotel nights for an airline crew at an agreed rate, she completely discarded the printed reservation, inflated the rate by half again as much to "allow" them to stay a second night or forget it. Date of stay: February Los Angeles, California 1 contribution 1 helpful vote. Valentine Getaway. As I read different reviews on Fantasy, I couldn't help but write my own review.
My husband and I have been coming to Fantasy for many years now, and love the casino, and the hotel. We actually have only been staying at the hotel for a couple of years now. The rooms are nice and comfy. As for the restaurants, you don't have a big selection, but you are most likely to find something to satisfy your hunger.
As for the casino, we have our ups and downs. We go there to have fun, and don't expect to win big, although it would be nice! So, they do pay! Date of stay: February Rooms. Sleep Quality. Room Tip: A room overlooking the pool is always nice. Smelisneaker wrote a review Feb Salton City, California 1 contribution.
Ripped off. I went to the buffet for the valentines buffet. I was told it was closed but the the girl noticed the hundred dollar bill in my hand and said she would check, She disappeared with my money and next thing I know is security is there and told me I was a liar they also banned me from the casino as I demanded my meal I paid for.. I have been a customer of the casino for over ten years and this is how I am treated. I will be contacting my lawyer and understand I can not sue the casino, but I can sue the employees.
I will be suing for my lost point money and my possible winnings in my leagues. Previous Next 1 2 3 4 5 6 … Arizona 6 contributions. Answer from fantasysprings. Sep The pool is heated in the winter. We don't need to heat it this time of the year. Las Vegas, Nevada 3 contributions 2 helpful votes. Answer from fantasyspringscasino.
Feb Yes, we have a lot adjacent to the property where RVs and large trucks are permitted to park. Jcalifornia asked a question Jul Los Angeles, California 1 contribution. Answer from Dezryder. Jul I believe 6am - 12am Some people started sitting on the lounges by 8am Our room was facing the pool area and was insulated from any noise. Marv B asked a question Apr Mesa, Arizona. Answer from Jim H. Apr Swoozie asked a question Mar Port Angeles, Washington 65 contributions 10 helpful votes.
Mar Yes, We have a non smoking section Feel free to contact our club desk for more information. Thank you. Previous Next 1 2 3. Torrance, California 64 contributions 16 helpful votes. Deniece9 wrote a tip Sep Riverside 76 contributions 38 helpful votes. D H wrote a tip Apr British Columbia, Canada 23 contributions 6 helpful votes.
San Diego, California 2 contributions 1 helpful vote. Not the right property for you? Also keep in mind that some floors have smoking rooms and smell accordingly smokey. The star of the Fantasy Springs show is the casino with its 2, slot machines, 40 table games, and jackpot bingo. There's also a casino bar and, of course, smoking is allowed. A , square-foot events center hosts trade shows and conferences as well as live shows, with a concert hall capacity of 3, For smaller live acts, the seasonal Rock Yard outdoor stage has weekly bands for free admission.
The bowling alley has a whopping 24 lanes, and also includes a video arcade, snack bar, sports lounge, and late night laser games. The pool is well-designed, surrounded by smaller fountain pools and hot tubs with a gently sloped, beach entry on one end. Cabanas and plush lounge chairs adorn the sun deck, which has a bar that's ringed with cooling mist. Among the wide ranging dining options is the upscale eatery The Bistro, an ice cream parlor, a Starbucks, and a rooftop wine bar.
Adjacent to the property is the hotel's public hole golf course, Eagle Falls, with diverse elevations and features that include a waterfall. There is no on-site spa, but there is a well-equipped fitness center. All of these perks are great, but the hotel tacks on a daily resort fee.
From ill-advised, Gold Rush-era expansion to miscalculating the willingness of travelers to pay for luxury in the middle of nowhere,…. Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct. Subtract one room 1. Subtract one adult. Upper-middle-range Kid-Friendly Romantic Party.
Prices shown for:. See All Indio Hotels. See All Rates. Cons Isolated location; not within walking distance of anything On-site entertainment and crowds can make for noisy nights Smoking rooms on certain floors a pro for some No on-site spa Daily resort fee. Bottom Line Billing itself as a complete destination resort, Fantasy Springs Resort Casino offers plenty of on-site entertainment.
Restaurants and Bars. Deluxe King Room with Pool View. The Hotel. Scene Sprawling garden grounds between a golf course and an RV park.
The room hotel sits on an enormous property near the freeway, isolated from downtown Indio but near the Cabazon Native American reservation, whose tribe owns the resort. The rooms are large, but have no balconies to enjoy the mountain views.
Weekday rates often pack a considerable value, and you may want to avoid staying over the weekend if you prefer to miss the crowds. The hotel's main grounds are enormous with paved walkways covered by pergolas and shaded by palm trees. Outdoor sitting areas are accompanied by fountains and flowerbeds, all bordered by the golf course on one side and, less appealingly, a large RV park on the other.
Inside the hotel, a baby grand piano is the centerpiece of the circular lobby, sitting on a polished marble floor. Natural stone floors and walls add character throughout the property, somewhat making up for the gaudy, smoke-filled atmosphere of the casino. In the Coachella Valley, located right off the freeway in Indio -- known for its upscale golf courses, numerous food festivals, and celebrations of local Native American culture -- the hotel is on the edge of town adjacent to the Cabazon Indian reservation.
There isn't anything within walking distance of the resort, but its proximity to the freeway provides easy access by car to the region's attractions. It's 30 minutes to the shopping, galleries, and nightlife of Palm Springs , or 25 minutes to El Paseo's popular shopping district, including its outdoor mall, the Gardens on El Paseo. Other nearby destinations include Joshua Tree National park 25 minutes to the south entrance and Coachella 10 minutes.
Expect more than a two-hour drive to Los Angeles. The bright rooms are balanced by neutral-colored carpets, contrasting accents, and dark wood furnishings. The heavy furniture is attractive, but many pieces are showing wear and tear. A coffeemaker, laptop safe, and free Wi-Fi are standard, though not all rooms have a mini-fridge. They are available upon request. Units have either mountain or pool views, but none have balconies, and some of those pool views come with sights of the RV park. Also keep in mind that some floors have smoking rooms and smell accordingly smokey.
The star of the Fantasy Springs show is the casino with its 2, slot machines, 40 table games, and jackpot bingo. There's also a casino bar and, of course, smoking is allowed. A , square-foot events center hosts trade shows and conferences as well as live shows, with a concert hall capacity of 3, For smaller live acts, the seasonal Rock Yard outdoor stage has weekly bands for free admission.
The bowling alley has a whopping 24 lanes, and also includes a video arcade, snack bar, sports lounge, and late night laser games. The pool is well-designed, surrounded by smaller fountain pools and hot tubs with a gently sloped, beach entry on one end. Cabanas and plush lounge chairs adorn the sun deck, which has a bar that's ringed with cooling mist.
Among the wide ranging dining options is the upscale eatery The Bistro, an ice cream parlor, a Starbucks, and a rooftop wine bar. Adjacent to the property is the hotel's public hole golf course, Eagle Falls, with diverse elevations and features that include a waterfall.
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